Categories | XQ Message Forum — XQ Message Forum https://community.xqmsg.com/ Sun, 12 Apr 2026 22:35:26 +0000 en Categories | XQ Message Forum — XQ Message Forum How to Use Secure Chat https://community.xqmsg.com/discussion/152/how-to-use-secure-chat Sat, 21 Jan 2023 16:35:26 +0000 XQ Secure Chat Sarah Sanders 152@/discussions

Access Secure Chat

You can access Secure Chat from a desktop or mobile browser. Refer to the following steps to access Secure Chat: Step 1: Navigate to secure.chat. Step 2: Log in using an email address, phone number, magic link, or Google single sign-on. Alternatively, enter a screen name and click Start chat to use Secure Chat as a guest.

Sending messages

Once logged in, you can begin using Secure Chat to send messages. Refer to the following steps to send messages using Secure Chat: Step 1: Click the + icon or select Start a conversation. Secure Chat User Interface
Step 2: On the New Message screen, enter the recipient's email address or phone number and click Start chat. Alternatively, click Start a Guest Chat to invite a guest user. New message page in Secure Chat
Step 3: The chat window will automatically open. By default, the chat expiration time is set to 24 hours. To change the expiration time, click the ellipsis and select Settings. From the Settings menu, select a new expiration time. Once selected, the expiration time will automatically change. Chat ellipsis and Settings menu
Step 4: To start the chat, type a message in the text box and press Enter on your keyboard or click the Send icon. Additionally, you can use the File attachment icon to send a file via Secure Chat. The users you invited to the chat will receive an email or text message invitation to join the chat after you send the first message. Each message is encrypted with its own unique key to ensure only the intended recipient can view the message. Secure Chat chat screen
Step 5: When your chat is complete, click on the ellipsis and select Delete Conversation. This permanently deletes the chat conversation and the chat can never be recovered. If you do not delete the conversation, all messages will expire according to the chat's expiration settings.
You can also delete individual messages by hovering over the message, clicking on the ellipsis, and selecting Delete Message.

Managing multiple chats

You can start and use multiple different chat sessions at one time. To start additional chat sessions, click the + icon and invite a new user. The new chat will appear in the right-hand chat management menu and you can switch chats by clicking on the desired chat from the list.
Chat management menu
You can use the Settings or Delete Conversation options in each chat independently. ]]> Understanding Secure Chat https://community.xqmsg.com/discussion/151/understanding-secure-chat Fri, 20 Jan 2023 01:25:57 +0000 XQ Secure Chat Sarah Sanders 151@/discussions
  • End-to-end encryption - Every message is encrypted with its own unique key, meaning that only the intended recipient can decrypt the message.
  • Communication tracking - Secure Chat keeps a log of data on each message for who read it, when they read it, and where it was shared.
  • Delete messages permanently - Once you choose to delete a message, not even XQ can restore the conversation.
To get started using Secure Chat, see How to Use Secure Chat. For more information on Secure Chat or to schedule a demo, see the Product page on the XQ website.]]>