Outlook Safelinks: How to turn them off when they conflict with XQ

If you are using Outlook you may have Safelinks turned on. Outlook may have come with Safelinks automatically turned on.

Are your email links suddenly in this pattern: https://nam01.safelinks.protection.outlook.com?

If so, then Yep, you've got a case of Safelinks.

Safelinks " is a feature in Office 365 Advanced Threat Protection that provides URL scanning and rewriting of inbound email messages in mail flow, and time-of-click verification of URLs and links in email messages and other locations." So basically, Microsoft scan your emails and replaces the links with links to their servers which get redirected. You can learn more about all things Safelinks here.

Unfortunately, sometimes these new links don't play well with others. This is the case with XQ. XQ users need to turn Safelinks off. Fortunately, that is pretty straight forward.

  1. You can turn them off by signing in to https://outlook.live.com.
  2. Then select Settings > Premium > Security.
  3. There's a toggle under Advanced Security that you can use to turn off Safelinks.
  4. Note that turning off Safelinks will only affect future messages you receive.

And you're set! It may take a bit to take effect.

If you are looking to set the Safelinks policy for your entire organization, you can find instructions here.

Keep using XQ and let us know if you have further trouble with Safeljnks.

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